Windows Phone 7 Update Bricking Some Samsung Omnia Phones

The update before the actual update was meant to make things smoother when NoDo was released in early March. That’s not been the case for some Samsung Omnia users. Users with firmware versions JI9 and JJ4 are experiencing some not so great issues. The trouble occurs at stage 6 of the 10 stage update.

Windows Phone 7 brick

Instead of successfully rebooting, the user receives the following error in Zune:


An error prevented the restoration of your phone to its previous version.

Your phone can’t be used in its present condition and there are no restore points for it on this computer. The phone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.


There seems no way back from this error, at least not yet. Microsoft has responded via Twitter to “sit tight” or take their handsets back to the store.

This is not getting off to a good start.



  1. Jens says

    Mine was stuck at step 7 – Backing up. It just said for one and a half hour ‘Backing up’
    After that I unplugged and rebooted. Lost nothing and luckily no bricked phone.

  2. Christopher Meinck says

    If you didn’t apply the update completely, you might want to wait for the pre-update update. I sure hope NoDo goes smoother than this February update. Still not update for me yet. I’m going to plug into Zune and see if it provides any update prompts.

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