The initial shipments of the Dell Venue Pro were hit by some pretty bad Wi-Fi problems prompting Dell to recommend users to take their phone back to the store and grab a replacement unit. Unfortunately, it seems that the replacement units have issues of their own:
Just wanted to drop a note to you.. I got a call about replacing my Engineering Sample Dell Venue Pro over the weekend. I had not been having to many issues with mine but they had replacement units in and I went down to the Microsoft store. After getting there they exchanged my phone and I thought I was going to be happy with a newer unit that seems to have a slightly better build. Popped my SIM card in there and was faced with a SIM card error message. Having lots of phones I figured the card was not seated and opened it up and reseated it. Well to make a long story short.. I tried three different SIM cards in two other units and none of them would take the card. Getting home and looking over the forums it seems this was happening with all the units that had gone out. Seems like someone at Dell is going to be getting fired..
This seems to be hitting a lot of people trying to get replacement phones. If you’re swapping a Venue Pro for one without the Wi-Fi problems, make sure it’ll take the SIM first, before you take it home.