Motorola Updater from Website won't update
This is a discussion on Motorola Updater from Website won't update within the Windows PC and Moto Q forums, part of the Motorola Q Software category; I have had my Q for almost 2 years and realized that I haven't had the software updated. I went ...
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Motorola Updater from Website won't update
I have had my Q for almost 2 years and realized that I haven't had the software updated. I went to the Motorola website and downloaded the updater. It will connect to my device; but when it starts to download the updated software it will get to 1% and then say that it has encountered an error. It tells me to turn the phone off then back on; reconnect the USB. I have done this many times even tried removing and reinstalling the Program on my desktop. Can you please help with this?
Thanks,
Neice
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Try a master reset before you update. There's nothing to lose since it does this when updating anyway.
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is your firewall blocking it
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make sure you backup your data before doing either. Odds are it will be erased during the update.
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