Yep. Got the horrible happen to me!

Discussion in 'Motorola Q' started by influx, Aug 30, 2007.

  1. influx

    influx New Member

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    Yep. Got the horrible happen to me!

    Ok had the phone for three days. worked fine. then all of the sudden I am having probs left and right, black screens, cant make calls, missing cprog.exe files,the biggest is that it freezes when I go to select something, but I can return to previous screen,(WIERD). Called Sprint, they told me hey you got an update. I go to Motorola, what do you know, Theres an update. took 45min to do. I started from scratch thinking perfectQ!!! Ok i go to select text message. BAAM it freezes. It like its blocking me from selecting something, like it RUNS out of memory or something. Like after the reboot, it flies then suddenly justs gets slower and baam it stops? Please does anyone have issues like this that got resolved. I have been on this phone trying to get it right ALLLL DAYYY!
  2. n99hockey

    n99hockey Moderator Staff Member

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    do a master reset....
    your MOL update will stay but it should clear any misc items left behind

    turn off the Q and then turn it back on holding the center silver button and follow the steps

    make sure you backup any data or it will be gone afterwards!
  3. bbland

    bbland New Member

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    That was just...exciting. Sounds like Steve Jobs describing his experience with phones other than the iphone...:laugh2:
  4. influx

    influx New Member

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    I did a master reset before the update. Should I master reset it again? being it just had an update? Thanks again.
  5. influx

    influx New Member

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    Does Steve Jobs have a solution for me?
  6. n99hockey

    n99hockey Moderator Staff Member

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    yes...
    sometimes the mol updates leaves crap...like email accounts so youhave to rename them gmail1 rather than just gmail...
    give it a shot...make sure you have stuff backed up (but since you did the mol update im sure you do already)
  7. influx

    influx New Member

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    i appreciate your advice, but did your typcial master reset that you talk about. Still upsetting me. freezes at certain areas. I never have ever waited for load up screens on any other phone i had. stops at text message start, stops at bluetooth turn on. just seems so buggy, with the new update that i thought it was the soultion, i was so excited downloading the new patch. thought perfect. YES! --No nightmare.
  8. n99hockey

    n99hockey Moderator Staff Member

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    you should give sprint a call back again...let them knw that you did the MOL update and a second master reset and still nthing working right

    they may give you another one
  9. bbland

    bbland New Member

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    Yes. His Jobness has an awesome plan for you life. All you have to is buy an iphone and a mac. We all know you have an iPod.:laugh2:
  10. influx

    influx New Member

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    Thats great I gave Sprint a call and luckily exchanged for another one.
    IPOD? I have you say hmmm?
    Went through IPOD MINI
    IPOD Nano-black
    IPOD 30GB video
    IPOD shuffle - grey
    IPOD shuffle - orange
    IPOD -nano 4gb
    IPOD 30gb video.
    Oh I had experienced on IPODS pal. =]
  11. n99hockey

    n99hockey Moderator Staff Member

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    awesome glad you were able to get another one!

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