Yep. Got the horrible happen to me! Ok had the phone for three days. worked fine. then all of the sudden I am having probs left and right, black screens, cant make calls, missing cprog.exe files,the biggest is that it freezes when I go to select something, but I can return to previous screen,(WIERD). Called Sprint, they told me hey you got an update. I go to Motorola, what do you know, Theres an update. took 45min to do. I started from scratch thinking perfectQ!!! Ok i go to select text message. BAAM it freezes. It like its blocking me from selecting something, like it RUNS out of memory or something. Like after the reboot, it flies then suddenly justs gets slower and baam it stops? Please does anyone have issues like this that got resolved. I have been on this phone trying to get it right ALLLL DAYYY!