windows vista PC sees moto q as camera

Discussion in 'Windows PC and Moto Q' started by sonofearth, Dec 29, 2008.

  1. sonofearth

    sonofearth New Member

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    windows vista PC sees moto q as camera

    i've been using my q for 2 years now, and it never touched a computer. now i want to back up some of my files and when i plug it into a pc with vista it only comes up as a camera, and what's more, it won't even access photos stored on the storage card.
  2. n99hockey

    n99hockey Moderator Staff Member

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    do you have windows mobile device center installed?
  3. rudeboy

    rudeboy New Member

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    and welcome aboard..
  4. sonofearth

    sonofearth New Member

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    i have whatever came naturally with Vista. i talked to some people at motorola and verizon and they both said that vista was overriding the application and making the computer view the q as just a camera or photo storage device.
  5. sherri

    sherri Active Member

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    Customer service reps at Verizon are (for the most part...) clueless!

    Do what Scott said. Download Windows Mobile Device Center to the pc....Then try hooking the Q up via usb cable...:smile:
  6. sonofearth

    sonofearth New Member

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    ok. thanks. i'll give that a shot next time.
  7. n99hockey

    n99hockey Moderator Staff Member

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    you can get it here

    www.windowsmobile.com

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