Upgraded to 6.1 - contacts issue

Discussion in 'Alltel' started by jfettig, Sep 28, 2009.

  1. jfettig

    jfettig New Member

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    Upgraded to 6.1 - contacts issue

    I upgraded my alltel phone with the verizon upgrade I restored my contacts. I used sprite backup to backup my contacts and other stuff but I didn't restore the system information when I restored it.

    Now when I get a call or text it shows only the phone number, with all of my contacts.

    Any idea how to fix this? Even after I make a call to a person on my contact list and they call back, its still the same.

    please help!


    Thanks,
    Jon
  2. n99hockey

    n99hockey Moderator Staff Member

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    do you use outlook?
    cant you just resync?
  3. jfettig

    jfettig New Member

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    Nope, I don't use outlook.

    Jon
  4. n99hockey

    n99hockey Moderator Staff Member

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    do you use anything to backup contacts?
    dashwire?
    myphone?

    its possible that the sprite backup didnt get all of your contact info right for some reason

    maybe you could get them to a pc and then fix them and sync them back
  5. jfettig

    jfettig New Member

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    I used sprite backup which backed up my entire phone... I also backed them up to google, I suppose I can try that.


    Jon
  6. n99hockey

    n99hockey Moderator Staff Member

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    you said you didnt back up system info
    perhaps some of the issues you are having is because you didnt back that up

    if they are in google then i would resync with it and see if that helps you out
  7. TreeFrog

    TreeFrog Active Member

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    id try to use that system info restore.
  8. jfettig

    jfettig New Member

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    I backed it up but didn't restore that because I was unsure of what sort of side-effects I would have due to the upgrade. after I try google, and if that doesn't work, I'll restore the whole backup.


    Thanks,
    Jon
  9. n99hockey

    n99hockey Moderator Staff Member

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    i think resyncing with google will work for you
    you might need to delete all your contacts and then resync...not 100% sure

    let us know how it goes
  10. jfettig

    jfettig New Member

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    Resyncing with google did work.

    I like this better for the most part, a few things I gotta figure out.


    JOn
  11. n99hockey

    n99hockey Moderator Staff Member

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    good glad it worked out

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