Setting Up E-mail on the 9M

Discussion in 'Moto Q 9m' started by Kwraz, Jul 31, 2008.

  1. Kwraz

    Kwraz New Member

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    Ok Sheri this is what I have set up:

    Incoming mail server: mail.optonline.net
    Account type: POP3
    Outgoing (SMTP)mail server: mail.optonline.net
    Outgoing server requires authentication is checked
    Us the same name and password for sending e-mail is checked
    Require SSL for Incoming e-mail is not checked
    Require SSL for Outgoing e-mail is not checked
    Network connection: The internet

    Most of the items were automaticly set up when I created the e-mail
    account on the Q. It pulled in everything by itself.

    I am able to recive e-mails but cannot send any.

    I am kind of lost on why. Thanks for the help.
  2. sherri

    sherri Active Member

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    Simply put, Optimum will not let you send an e-mail without using their servers. IT AN BE DONE. I HAVE BEEN DOING IT SINCE JUNE 2007.

    Go back into your e-mail account and set it up like I have posted above. You keep trying to use the same mail server (mail.optonline.net) for both incoming and outgoing mail. THIS IS WHY YOU ARE HAVING THE PROBLEMS! If you tell me what service provider (Verizon/AT & T/AllTEL/Sprint/etc...) you are using, I can give you more strp by step directions.

    Let me know if this works for you. If you call Optimum, like I originally did, they were clueless. I had to call my service provider to help me (Verizon...)
  3. Kwraz

    Kwraz New Member

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    I am sorry Sherri..

    I though you meant my ISP provider not my cell phone.
    My cell phone is through Verizon Wireless.

    I also had some problems with optonline those guys can
    be clueless if you ask them a question that has not
    already happend before so they can read it from the computer
    screen.
  4. sherri

    sherri Active Member

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    Yeah!! Verizon is EASY! FOLLOW MY EXACT INSTRUCTIONS!! MAKE SURE YOU USE OUTGOING SERVER DIRECTIONS I POSTED!

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