Handango ================================================= Yeah, I know what you mean. I live in Fort Worth and I drive past their headquarters everyday. I got a little frustrated trying to buy Sprite backup for my Q9m from them. Their site says it doesn't work. After a few emails back and forth I went by their headquarters. No satisfaction... I just asked them.."Why do you say it won't work, when it will." I sent and email to Sprite..told them that Handango says their fine product will not work on a Q9m........Guess what...Sprite thanked me for telling them and gave me Sprite Backup for FREE!!!! Glad I sent that e-mail.