Problems with Activesync with USB cable to 2007 Office Outlook

Discussion in 'Motorola Q' started by aero74bos, Jul 23, 2009.

  1. aero74bos

    aero74bos New Member

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    Problems with Activesync with USB cable to 2007 Office Outlook

    I have been struggling to sync my motorola Q via a USB cable to my newly installed Office 2007 Outlook.I am running Windows XP OS. Everything was syncing well with the 2003 office version.

    Here are some of the troubleshooting steps I have taken so far:

    1. I deleted the profile for the activesync on the phone and the PC - still did'nt work

    2. I uninstalled just outlook 2007 and reinstalled outlook 2003 - still didn't work

    3. I uninstalled all Office products (2003 & 2007) and deleted the registry tag for office
    and uninstall activesync

    4. I reinstalled Office 2003 - Outlook would not open at all got a sorry for the inconvience message.

    5. I reinstalled office 2007 and got the latest version of activesync 4.5.

    I recreated the profiles on the phone and the pc. I see that the phone connects with the PC and sees the 495 contacts and the 95 appointments from my calendar ( I only want my contacts & calendar appointments) But it doesn't send them to the phone and it thinks that it has synced successfully.

    I give up!! Has anyone had success syncing with a USB that can help me????

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