Phone Missing Shortcuts

Discussion in 'Moto Q 9c' started by Lisa Row, Mar 25, 2011.

  1. Lisa Row

    Lisa Row New Member

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    I awoke this morning to my Q9c being powered off. The battery was low so I charged it. When I powered it on, The display showed up, but my icons are all blank. When I try to access any one of them, I get a message that reads" ALERT Error opening the shortcut or locating the target filename"

    I can make calls, but thats about it. My contacts wont open, yet they are still there if I try to dial a number.
    I cannot even get to my settings, to do anything. HELP would be appreciated. If the BIONIC would get released, I would upgrade.

    Thank YOu!
    Lisa
  2. n99hockey

    n99hockey Moderator Staff Member

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    Try a few battery pulls or restarts, also check to make sure your SD Card is still in secure.
  3. Lisa Row

    Lisa Row New Member

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    I did all of those things. Other than a hard reset, I can't figure it out. Verizon can't either.
    I went ahead and put my service back on my original Q this weekend.
    I am now waiting for the Motorola Bionic, so I can upgrade!
    Thank You for the idea's,
    Lisa
  4. n99hockey

    n99hockey Moderator Staff Member

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    You could always format it.... :/

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