I was at the Sprint store last Saturday to see about getting my Q9c replaced or repaired (keyboard backlight died a while back), plus we were upgrading my wife's older phone to a Razr v3m. They didn't have any Q9c's out on display, and when I asked about getting mine replaced, the rep said they didn't have any in store, and none were available to ship to me, either. Luckily, she called a Sprint store about 10 miles away & they still had a few new Q9c's in stock. Got mine replaced without any trouble, but they didn't have any out on display. Both reps I asked seemed unsure whether they were EOL'ed or not, but said the timing was about right (but only 7-8 months??) for that to happen. Got to try out the Instinct while I was waiting & it was a sweet device, despite whatever limitations it may have. The rep at the second store said they were selling them like crazy.