I've been having this issue with my USCC Q9c since they came out. I'm on my third one, now. I'm pretty sure USCC's units run WM6 not 6.1. Anyway, I've been working with the folks at USCC and they say they are supposed to have a patch / fix today. We'll see. In the meantime, I've found that if I change my email settings from automatically checking to strictly manual, the resets stop completely.