my Q cant send text help plz

Discussion in 'Motorola Q' started by Crazy 8, Apr 19, 2009.

  1. Crazy 8

    Crazy 8 New Member

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    my Q cant send text help plz

    hi I have a Motorola Q for sprint.
    I try to make or reply a text messages but the phone won't allow me to send them I keep getting a error saying

    The Following errors occurred while sending and receiving mail:
    ----------------------------------------------------------------------------
    Your text message cannot be sent:


    please can someone help me fix this problem cause i really like this phone
    thanks
  2. dafoxs

    dafoxs New Member

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    First thing is go into the sent folder or outbox or both and delete everything in there, then return here.
  3. Crazy 8

    Crazy 8 New Member

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    I deleted the text messages for both sent and inbox nut it still says the same error
  4. dafoxs

    dafoxs New Member

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    try sending one to yourself.
  5. dafoxs

    dafoxs New Member

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    reboot the phone. turn it on and off
  6. Crazy 8

    Crazy 8 New Member

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    ok i turned it off and on and now my messages i just deleted came back
    and it still has that error :(
  7. dafoxs

    dafoxs New Member

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    hmmm, your stuck in Lala land. delete them again and pull the battery out for a few minutes. then start up th phone.
  8. Crazy 8

    Crazy 8 New Member

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    alright right now im deleting them it takes awhile cause i have over 3000 messages and thanks for your help man thats why i love this website its very helpful Ill reply when im done to see if it works Thanks again
  9. dafoxs

    dafoxs New Member

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    3000,that nuts, you may not want to delete the inbox ones, just yet. just do the outbox ones.
  10. Crazy 8

    Crazy 8 New Member

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    i did it i deleted the sent messages, i took off the battery and when i turn it on i get the messages back plus it still gives me that error
  11. dafoxs

    dafoxs New Member

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    I have no Idea what is going on there. If you delete them, they should go away. Maybe someone else can chime in. You can install SKTools and delete them that way. They have to go away. Your main problem is the ones in you outbox. Why the heck would you have 3000 text saved?
  12. ninjaap

    ninjaap Moderator

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    When you remove the battery with the phone on, you are essentially crashing the phone. If you put the battery on too soon, windows will try to recover data. Thus your, messages coming back. Leave your battery off for no less than a minute. This will hopefully reset windows. Put battery back on, then reboot a couple times.
  13. Crazy 8

    Crazy 8 New Member

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    I dont save them i just text alot ha i forget to delete them
  14. Crazy 8

    Crazy 8 New Member

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    thanks for the info im doing that right now im gonna see if it works thanks
  15. Crazy 8

    Crazy 8 New Member

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    is sktools free? cause i have power sms and i saved my text and put them on my desktop and power sms shows me how many text i got thats how i know how much i have but What should you do if this is going on cause im seriour something is wrong here
  16. dafoxs

    dafoxs New Member

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    sktools is a a set of tools to maintain your phone. It can do a mass delete of you text. Yes something is wrong there. It is free for what you need to do. maybe that power sms is creating the problem, I never used it.
  17. Crazy 8

    Crazy 8 New Member

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    ok ill look up sktools and i like power sms but i guess ill try to delete it and see if thats making this a problem but i still get that damn error meesage
  18. TreeFrog

    TreeFrog Active Member

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    I have powersms that shouldn't cause a problem..keep with the sktools thought to delete!
  19. Crazy 8

    Crazy 8 New Member

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    im really confused i dont know what i should do but i think its too late to bring this up but it also tells me i have low free space and i try to delete the message but they keep coming back and they making more space
  20. dafoxs

    dafoxs New Member

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    "delete"
    uninstall it the right way.
    I'll say it again, the problem is in the outbox.
    Did you delete something before this all started? can you recieve a text?

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