I had this Volume Prob Go to the homescreen (make sure your on the homescreen)... Press in on the volume (scroll wheel) for 3-4 seconds and a volume control (supposedly system volume) should pop up. Peg it at MAX and now try WMP or TCPMP. I have not found either of these apps to be any louder that the other. I was lost for about a week on my original Q because I didn't realize where the multiple different locations were for volume control. I have a hunch this is a Windows Mobile 5-6 as well as Motorola issue.