Motorola Software Update issue - never gets past 0% I am trying to use the Moto software update tool to install the latest firmware on my Q and although it is detected properly it never gets past 0% and eventually times out. When I connect the phone activesync comes up and asks for the phones password, then the synchronization seems to work fine. Is there something I need to do in order to get this flash to complete? Thanks edit: I should clarify. It shows "Updating device software" and goes from 0% to 100% in about ten seconds then goes back to 0% until it finally times out after about 3 minutes. I tried powering down the phone, disconnecting usb, powering up the phone, waiting ten seconds and reconnecting the usb but it still had the same problem. I have the same issue on two different XP SP3 laptops so I don't believe its a problem with the computer.