Motorola Software Update issue - never gets past 0%

Discussion in 'Motorola Q' started by ciper, Aug 31, 2009.

  1. ciper

    ciper New Member

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    Motorola Software Update issue - never gets past 0%

    I am trying to use the Moto software update tool to install the latest firmware on my Q and although it is detected properly it never gets past 0% and eventually times out.

    When I connect the phone activesync comes up and asks for the phones password, then the synchronization seems to work fine. Is there something I need to do in order to get this flash to complete?

    Thanks

    edit: I should clarify.

    It shows "Updating device software" and goes from 0% to 100% in about ten seconds then goes back to 0% until it finally times out after about 3 minutes. I tried powering down the phone, disconnecting usb, powering up the phone, waiting ten seconds and reconnecting the usb but it still had the same problem.

    I have the same issue on two different XP SP3 laptops so I don't believe its a problem with the computer.
  2. PacoJr67

    PacoJr67 Active Member

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    if you have the Q1, they are pretty much all out of warranty, so there wouldn't be any new software updates
  3. ciper

    ciper New Member

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    I dont believe the phone was ever updated. On both computers I connected it to the Motorola Update software said an update was available.
  4. TreeFrog

    TreeFrog Active Member

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    if you do have an original Q...the updates didnt do much. I did one and didnt notice anything. Mod Hockey never did a single one as I recall... =)
  5. n99hockey

    n99hockey Moderator Staff Member

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    i did not!
    ran the original firmware from 06 :dft011:tounge_out

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