Just picked my 9c up a couple of days ago. Goodbye Palm Treo! I owned 3 of them and were a piece of %&*! Now the 9c is a bit to get used to without the touchscreen, but it seems to be intuitive and I have not had much problem getting acclamated to it. The one thing that I have noticed is that the texting on Windows Mobile blows. It does not keep threads. I will be buying a 3rd party solution. I am looking at extreme text by Birdsoft if anyone has this and wants to comment. Back to the 9c...I set up my email with our exchange server today. Easy, easy, easy. All of my exchange folders are being pushed to my phone. I used Good with my Treo and it was not stable. This phone, thus far, has been responsive. Voice recognition rocks. I haven't had this on a phone for years and it has moved light years forward. Great for dialing in the car...oops I don't really use the phone in the car:laugh2: I have ordered a 1GB card to put in it. I assume I should load any additional apps to it. One thing that I am a bit perplexed about is on Windows OS are apps still running when I go to another app? If I open the browser and then say answer a call and reply to an email, is the browser still running. I have read where these apps can slow a Windows phone down. Should I consider a 3rd party app manager to use my phone more efficiently?