Hmm, are you saying you cannot connect to the internet at all, even after reentering the password multiple times, or just that it is inconvenient to have to do so? Entering my own favorites, whether on the device or from the desktop pc, works just fine for me. I do not use the included favorites. I imported a ton of mobile site favorites from a site, as mobile sites are much easier to navigate, even though cricket offers a regular internet screen. For a real neat experience, try the free skyfire browser, it is the only reasonable way to look at real internet pages on the Q. One more thing, the Q is supposed to be able to handle switching between Evdo and 1X modes automatically, but sometimes I find it helpful to force the modes myself, for better internet and MMS switching (mainly on my old Q that had to be returned, my replacement Q works better, even though it is the same model). Search recent discussions for this, last 3 pages or so I believe.