Moto Q Very Slow - Help! I installed the vTap software someone suggested to watch YouTube vids - ever since then my Q freezes about every 5 minutes and is extremely slow! I've uninstalled that software, ran some reg cleaners, have done many restarts (w/ the battery out.) Is there any alternatives other than doing a hard reset (which erases everything right?) What's the quickest way to re-install everything if I do have to start from scratch. Help - I'm going crazy w/o my Q!!