Moto Q sync problem

Discussion in 'Motorola Q' started by marc417, Nov 5, 2008.

  1. marc417

    marc417 New Member

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    Moto Q sync problem

    Hey Guys. I am a brand new member and a brand new Q owner. I tried to download the cd activesync 4.2 .. No success. I downloaded The 6.1 update from windowsmobile. It stated that it downloaded but I am still not having any luck. When I try to sync on my phone with no luck.. When i open up WMDC it states not connected.. I know this is probably something I am doing wrong but I am clueless at this point.. Please help a newb out
  2. sherri

    sherri Active Member

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    If you have Vista, you download (on the pc) Windows Mobile Device Center. If you have Windows XP, you download Active sync. (Earlier than 2003 use Active sync 4.2 and later than that use Active sync 4.5)

    Does this help?
  3. marc417

    marc417 New Member

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    I downloaded WMDC already. When I open that, It shows under the phone not connected. When I go under Mobile device Settings and click on connection settings, it says device connected
  4. marc417

    marc417 New Member

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    when i hit sync on my phone, it says,to sync with desktop download activesync on comp and then connect device.
  5. sherri

    sherri Active Member

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  6. marc417

    marc417 New Member

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    fixed.. thanks alot

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