Moto no no Hi All! I need help!! My Moto Q9 is continously giving me a message of "Enter your Credentials to Begin desktop synchronization" when I connect it to my PC. My PC is displaying "your device is currently locked...authenticate on your device". Not sure how to unlock my phone to authenticate. The only unlocking is the keypad. I went on one of microsoft's troubleshooting sites and it mentioned to reset my password. Did so, but this is I believe irrelevant to "authenticating" my phone to connect to my Laptop. Any Info, any on this phone and how to Authenticate. My pc is ready to connect but phone isnt. Thanks!!!