Message to Motorola- i bow to you. why? because you absolutely played me for a fool and i bit the bait. let me just say one thing first. Motorola phone are GARBAGE. Remember my christmas rant? oh sure you do. Hell yeah, i gave it a chance. I tried to like it, i sped it up with the hacks, i customized that muther fugger to no end. Still wasnt a great phone, but at least i could usually make a phone call on it, and sometimes use orb. Tonight? hahaha, one drop. ONE *********** TIME I DROP THIS PHONE AND ITS DEAD. dead, dead dead. wont boot, wont factory hard reset, nothing. I CANNOT BELIEVE HOW BAD this phone was. this was by far and away the worst purchase i have ever made- and ive bought sony products before!! fuck you motorola, i dont even want a replacement. You guys are going to be requested to replace my q9c with a Palm Treo 755 or whatever it is... youre replacing this phone with a REAL phone you goddam ******. i dont care anymore what people on this board think, i know what i know about quality products and the q9c is NOT one of them. I will NOT be buying a motorola phone in the near future... not until that company gets bought out or something.