How can I import contacts from Outlook to Q?

Discussion in 'Motorola Q' started by robertbingalls, Jan 18, 2008.

  1. robertbingalls

    robertbingalls New Member

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    How can I import contacts from Outlook to Q?

    I used Motorola phone tools to sync my old Razor to my computer. Now that I have the Q it is not compatible with Moto phone tools. I was able to import the contacts from MPT to Outlook but now I can not get them to sync to my
    Q. What gives???
  2. n99hockey

    n99hockey Moderator Staff Member

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    you need active sync if you have XP and windows mobile device center if you have vista
    www.windowsmobile.com
  3. rudeboy

    rudeboy New Member

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    [​IMG]

    Scott beat me to it (this time...)
  4. robertbingalls

    robertbingalls New Member

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    I have sync but it won't transfer my contacts. Is there something I'm missing. Are they maybe somewhere on my phone and I just need to add them to my contact list now??
  5. rudeboy

    rudeboy New Member

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    check the settings in Active Sync.. they should show up in the contact list on the Q without further "work"..
  6. n99hockey

    n99hockey Moderator Staff Member

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    are you running outlook or outlook express?
    the Q does not sync with express
  7. robertbingalls

    robertbingalls New Member

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    I'm using outlook
  8. n99hockey

    n99hockey Moderator Staff Member

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    and its been activated...meaning...
    you have opened it up to initialize the program?
  9. robertbingalls

    robertbingalls New Member

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    now it is saying cannot sync b/c a different profile was previously set up or the profile is password protected. I don't know how to open outlook any differently.
  10. robertbingalls

    robertbingalls New Member

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  11. n99hockey

    n99hockey Moderator Staff Member

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    delete the partnership in active sync on the PC

    file
    delete partnership
  12. starsprite

    starsprite New Member

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    Customers have been experiencing problems about sync between Windows Phone 7 and Microsoft Outlook. Many solutions are out there but our customers are asking for easier to use information. I wanted to share out this Guided Walkthrough. It has step by step instructions and hopefully customers will find this a more user friendly experienceJ. I hope people find this to be helpful. (Discl: I sit on a Microsoft team)

    http://bit.ly/hQPy3F

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