HIYA! now, where do i begin???? Hey everybody! I'm glad I found this forum! I have a feeling it will be my new home for awhile. I just got the Moto Q 9M. Anyway, my main needs with this phone are Hotmail access, Word, and text messaging. Do I need to install anything to use these or are they included? I thought they were included... but I am really confused after reading some posts and looking on handango.com. SO, I will be snooping around and hope to get a good feel for htis device soon! Thanks in advance for humoring a newb!