Help With Keypad Problems?

Discussion in 'Moto Q 9c' started by VeniceChambo, Dec 13, 2007.

  1. VeniceChambo

    VeniceChambo New Member

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    Help With Keypad Problems?

    New Q9c user - purchase device a couple weeks ago. Couple key pad problems. First, when typing (either text or email) after I shift to caps one letter it immediately switches over to all caps. Efforts to change back to normal sentence case fail and I either have to scrap my email and start over or select "My Text" insert one of the choices, delete it and then it seems to reset - both of which are obviously annoying.

    Second problem - while listening to voice mail, my number keys seems to be locked so I can't delete or save my voice mails. Have tried FN+ number and many other combinations but nothing has worked so now I have a slew of voicemails that I can't delte - also annoying.

    Appreciate any guidance. The only thing I can think that I've done is that I downloaded a trial of Q Caps based on recommendations here. Trial has now expired and problems persist.

    Thanks for any help.

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