It works much better on the original Q's I hear. Still not perfected on the Q9h. I tried the newest version there is. The one released Nov 30th. And like I said, I emailed him directly. Didn't get a response. I saw the link to email him before I saw he had a forum. Looked around for my problem, saw a couple of other people with it, but they never got responses either. Or at least, back in December when I tried it. I posted a comment not too long ago, a snippet here: "I just installed extreme txt on my moto q, for some reason when i goto the contact menu there aren't any profile pictures of my friends, expect 1 friend? how do i get a profile picture for each txt conversation?" This was someone else having problems on the original Q. To which I responded: "I am experiencing the same problem. Thats actually why I didn't buy the program, and uninstalled before trial was up" Never heard anything in response. The developer asked whether the contacts were in Outlook, which they were, but nothing. It was sketchy, hit and miss with pictures. I had maybe like one, or two people who had pictures, the rest didn't. Its NOT a carrier issue. Can't be. All my other threading programs displayed it correctly, even if the time was slightly off. Textr did it, Txtman did it, IMSMS does it. So either they figured out the "carrier issue", or its not one. I wouldn't post it as such if it weren't so. I learned my lesson a while ago on that sort of thing.... I'm not knocking the program. Its a good one. Close call for it and Textr being my second fav. It needs work, just like most apps. I just prefer IMSMS at the moment. That could change if it fixes its problems. But I see it updated the same or less than other progs. So at the moment, I might as well stay with something free, especially when it works better on my specific phone.