help!!! white screen of death!!!

Discussion in 'Moto Q 9m' started by PAULI18, Apr 2, 2008.

  1. PAULI18

    PAULI18 New Member

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    help!!! white screen of death!!!

    ohh man. what do i do??? i look at my phone when i get to work this mourning and its off. i never shut it off but it is. i try to power it on and nothing. i plug in the charger and power it on it starts w/ the verizon logo than goes white... i try to power off...nothing.. i pull the battery and go through all that and nothing. just a white screen.
    am i screwed? my last q9m died this week. i lost all my numbers. i got this phone on sunday.
    please help!!
    paul
  2. PacoJr67

    PacoJr67 Active Member

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    First, try letting it charge for a few minutes (maybe 10-15) and then try turning it on again.
    <insert add for sprite backup here> You can find it here
    Were there any programs you installed or possibly any hacks?
  3. PAULI18

    PAULI18 New Member

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    i didnt download anything. i did turn off the texting thing when i first got it. but thats it. i play the bubble game that it came w/ and i put in all my contacts. im screwed arent i?
  4. PacoJr67

    PacoJr67 Active Member

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    I wouldn't say that, I'd just like to (if we can) narrow down to what caused this. Like I said, my first thought was the battery charge. Sometimes if the charge is too low the phone will not allow you to turn it on. Or if there is a minimal charge it will go through a portion of the startup and then shut off again.
  5. cheri

    cheri Active Member

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    Paco...u are right...happened to me while my offspring were chauffering me around....
    i was like woah....white screen of death NOT...got home and hooked it up ac style and saw the battery charge...
    i think the white screen is just a reminder that i really need to behave lol. jk
  6. PAULI18

    PAULI18 New Member

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    ok so 1st i pulled the battery and let it sit say 10min. than i put battery back in. i pluged it into the charger (didnt turn on). now its showing me a bettery getting charged. ohh man you guys are good. im not gonna turn it on yet ill give it some time.
  7. PacoJr67

    PacoJr67 Active Member

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    I'm sure most (if not all) of us have been there before, no worries.
  8. PAULI18

    PAULI18 New Member

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    so what do you think. give it 10 minutes before it restart. or go longer. or do you think my problem is cleared? man i probaby returned my last phone for no reason. i lost alot of good phone numbers too.
  9. cheri

    cheri Active Member

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    leave it alone yes.
    i freaked for a sec when i saw the white screen then i remembered its been mentioned here before on the resolution to the problem..

    its like life support for the q right ....now
  10. PAULI18

    PAULI18 New Member

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    im at work right now and you shoulda seen me freaking!!! like i said i just got it replaced!! you guys are awsome!!! thank you so much. and it really is like life support.
    paul
  11. PacoJr67

    PacoJr67 Active Member

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    Like I said, no worries. That's why I come here, I enjoy helping people (dorky I know)
    So how's akron lately? It's been years since I've been there (well, Canton anyway) I marched with the BlueCoats back in 2001.
  12. cheri

    cheri Active Member

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    settle down paul its gonna be ok. lol
    lots worse happens to Q,s and they pull through fine.

    but on a side note: me and my kids were at the gym yesterday. i walked off after doing my thing and forgot to pick up my Q! i was all the way in lockeroom and my bt headphones were still clear lol. freaked for a sec and went and found it a man had it...looked funny with this guy holding a black Q in apink flip case lol
  13. cheri

    cheri Active Member

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    settle down paul its gonna be ok. lol
    lots worse happens to Q,s and they pull through fine.

    but on a side note: me and my kids were at the gym yesterday. i walked off after doing my thing and forgot to pick up my Q! i was all the way in lockeroom and my bt headphones were still clear lol. freaked for a sec and went and found it a man had it...looked funny with this guy holding a black Q in a pink flip case lol
  14. PAULI18

    PAULI18 New Member

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    akron is great i moved here from a suburb of cleveland a little over 1.5 years. short move maybe 15 miles but what a difference in how people are/act. its great. we are so glad we made the move.

    yeah my q has been a cool phone i use hardley any of the functions on it but ill be doing more once i read these threads more....
    again thanks for your help
  15. cheri

    cheri Active Member

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    im so settled i repeat myself lol)
  16. PAULI18

    PAULI18 New Member

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    ohh by the way cheri that is one really hot boot!!!!
  17. cheri

    cheri Active Member

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    thanx Paul
    :)

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