hard reset? or other ideas

Discussion in 'Moto Q 9c' started by ktm08200, Apr 5, 2010.

  1. ktm08200

    ktm08200 New Member

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    hard reset? or other ideas

    My Q9c will not load past the green Windows Mobile Version 6.1 splash screen at startup. Is there a way to do a hard reset or reformat and get my phone working again?? Thanks guys
  2. riskybzns

    riskybzns Active Member

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    you could have already had the answer to your question if you would have done a simple search. :)

    turn the phone off, then turn it back on while holding down the center button on the direction pad. you then will be prompted if you want to do a master reset.

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