Can't sign in my HD7! help!

Discussion in 'HTC HD7 and HTC HD7S' started by Ishan Bose, May 20, 2011.

  1. Ishan Bose

    Ishan Bose New Member

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    Hi,

    I have a HTC HD7 and completely satisfied with it.. until, I downloaded the security patch.. Now, the Zune marketplace is not letting me sign in, so all my live services are down! MS support is very slow and dont respond accordingly (seems like bot answers).. Does anyone know what to do?

    --moved to HD7 forum--
  2. ninjaap

    ninjaap Moderator

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    Is it just the Marketplace? Can you access the internet? Perhaps carrier data is down. Have you tried wifi?

    A couple things I'd try:

    I'd double check your Windows Live credentials - settings/email & accounts/Windows Live/password. Retype your password and tap the done [check mark].

    If that doesn't work then I'd try a hard reset - settings/about/reset your phone. Just make sure you sync your phone to back up your files.
  3. Ishan Bose

    Ishan Bose New Member

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    thank you so much for your reply!
    i actually cannot access any of my live id services.. even my hotmail!
    i have actually filed a complaint in their customer service forums.. hopefully they make a back end fix to this!

    it also seems that almost everyone out of the USA and UK are having the same problems.. interesting...
    seems like MS has messed something up!
  4. ninjaap

    ninjaap Moderator

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    Interesting... Please keep us posted!

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