Can't open jpg in email

Discussion in 'Moto Q 9m' started by walrus, Sep 25, 2007.

  1. walrus

    walrus New Member

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    Can't open jpg in email

    I sent an email to my phone with a picture (jpg) but cannot open it. It gives me the following message..."message and all attachments will be downloaded next time you connect and receive email". If I click on this message, it then reads "Get entire message and any attachments (2 MB)." If I click on menu, then Download, it will read "Receiving 1 of 1" but then stalls out.

    I certainly cannot figure this out. Any ideas?
  2. rudeboy

    rudeboy New Member

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    what did you set as message size limit ?
  3. n99hockey

    n99hockey Moderator Staff Member

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    just a thought

    make sure you have 2mb of free space on your Q otherwise it wont download
  4. walrus

    walrus New Member

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    I set email message download limits to "entire message":...I just noticed that the limit is 50 kb....That seems rather small.
  5. coop5571

    coop5571 New Member

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    You can set that to whatever you want. If you don't have enough space on your device you can do a registry edit to autosave email to the storage card. I have no problems opening emails of any size. Of course the larger ones take a little longer. I have mine set in Active Sync Email Synchronization settings as follows: download size limit All, and the include file attachment box is checked. the only if smaller than box is not checked.
  6. walrus

    walrus New Member

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    Ah ha! I actually opened a jpg in an email last night, but got a message telling me that my storage space was critically low. The device storage is only 0.65 mb free! Is there a way to free up the device memory and automatically autosave email to my storage card? I read that recommendation in your earlier post, but am not sure how to do it. Thanks
  7. rudeboy

    rudeboy New Member

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    did you clear the PIE cache lately (or ever :} ? regarding saving mail to storage card, do a search, there is a hack out there that should be done in order to accomplish that..
  8. walrus

    walrus New Member

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    I'll do the search for the email autosave hack, but how do you clear the PIE cache, if you don't mind?
  9. rudeboy

    rudeboy New Member

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    open PIE (Pocket Internet Explorer), click Menu > Options > Memory...
  10. walrus

    walrus New Member

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    Thanks, that freed up some memory. Now onto the hack....
  11. coop5571

    coop5571 New Member

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