ActiveSync Problem & Alternative

Discussion in 'Windows Phone Software' started by philmie, Aug 15, 2006.

  1. philmie

    philmie New Member

    Aug 15, 2006
    Likes Received:
    ActiveSync Problem & Alternative

    I'm having a major problem installing ActiveSync and I am so frustrated. I cannot find anything that has fixed the problem that I am encountering:

    "The Wizard was interrupted before ActiveSync could be completely installed.

    Your system has not been modified, run set up again."

    This comes up when trying to install v4.2 and v4.1. I am able to install v3.8 but I don't think that is compatible with the Q because it doesn't recognize the device with my USB connection. Anyways, unless anyone has some ideas I was wondering what alternative software is there for syncing my Q and my Windows XP Pro. I just got this phone and am excited about it and can't wait to learn about it more. Any help would be appreciated.

  2. philmie

    philmie New Member

    Aug 15, 2006
    Likes Received:
    This is the error log from the installation if it helps anyone:

    === Logging started: 8/15/2006 12:46:20 ===
    Action 12:46:20: INSTALL.
    Action start 12:46:20: INSTALL.
    Action 12:46:20: ProgramFilesFolder.84E64913_A211_46CE_989A_F72B2ED13CE4.
    Action start 12:46:20: ProgramFilesFolder.84E64913_A211_46CE_989A_F72B2ED13CE4.
    Action ended 12:46:20: ProgramFilesFolder.84E64913_A211_46CE_989A_F72B2ED13CE4. Return value 1.
    Action 12:46:20: CommonFilesFolder.5F492FF1_28AE_4C56_A4D6_B40F4E565FD2.
    Action start 12:46:20: CommonFilesFolder.5F492FF1_28AE_4C56_A4D6_B40F4E565FD2.
    Action ended 12:46:20: CommonFilesFolder.5F492FF1_28AE_4C56_A4D6_B40F4E565FD2. Return value 1.
    Action 12:46:20: ProgramFilesFolder.5F492FF1_28AE_4C56_A4D6_B40F4E565FD2.
    Action start 12:46:20: ProgramFilesFolder.5F492FF1_28AE_4C56_A4D6_B40F4E565FD2.
    Action ended 12:46:20: ProgramFilesFolder.5F492FF1_28AE_4C56_A4D6_B40F4E565FD2. Return value 1.
    Action 12:46:20: ProgramFilesFolder.ABF20C9E_5CD4_4BD2_B054_5DC284CB3BB1.
    Action start 12:46:20: ProgramFilesFolder.ABF20C9E_5CD4_4BD2_B054_5DC284CB3BB1.
    Action ended 12:46:20: ProgramFilesFolder.ABF20C9E_5CD4_4BD2_B054_5DC284CB3BB1. Return value 1.
    Action 12:46:20: CommonFilesFolder.ABF20C9E_5CD4_4BD2_B054_5DC284CB3BB1.
    Action start 12:46:20: CommonFilesFolder.ABF20C9E_5CD4_4BD2_B054_5DC284CB3BB1.
    Action ended 12:46:20: CommonFilesFolder.ABF20C9E_5CD4_4BD2_B054_5DC284CB3BB1. Return value 1.
    Action 12:46:20: ProgramFilesFolder.5D97EC35_F77A_4CC3_8DD1_D7E6DB3D4CD8.
    Action start 12:46:20: ProgramFilesFolder.5D97EC35_F77A_4CC3_8DD1_D7E6DB3D4CD8.
    Action ended 12:46:20: ProgramFilesFolder.5D97EC35_F77A_4CC3_8DD1_D7E6DB3D4CD8. Return value 1.
    Action 12:46:20: SystemFolder.5D97EC35_F77A_4CC3_8DD1_D7E6DB3D4CD8.
    Action start 12:46:20: SystemFolder.5D97EC35_F77A_4CC3_8DD1_D7E6DB3D4CD8.
    Action ended 12:46:20: SystemFolder.5D97EC35_F77A_4CC3_8DD1_D7E6DB3D4CD8. Return value 1.
    Action 12:46:20: SystemFolder.51671372_F8B5_4396_B5E6_A777BE5F4565.
    Action start 12:46:20: SystemFolder.51671372_F8B5_4396_B5E6_A777BE5F4565.
    Action ended 12:46:20: SystemFolder.51671372_F8B5_4396_B5E6_A777BE5F4565. Return value 1.
    Action 12:46:20: ProgramFilesFolder.788A3F37_AE72_4910_BFD2_7FF01F126B3F.
    Action start 12:46:20: ProgramFilesFolder.788A3F37_AE72_4910_BFD2_7FF01F126B3F.
    Action ended 12:46:20: ProgramFilesFolder.788A3F37_AE72_4910_BFD2_7FF01F126B3F. Return value 1.
    Action 12:46:20: ProgramFilesFolder.B9C9B0E8_8B97_4BF1_9A6C_39C366EC8A20.
    Action start 12:46:20: ProgramFilesFolder.B9C9B0E8_8B97_4BF1_9A6C_39C366EC8A20.
    Action ended 12:46:20: ProgramFilesFolder.B9C9B0E8_8B97_4BF1_9A6C_39C366EC8A20. Return value 1.
    Action 12:46:20: SystemFolder.B9C9B0E8_8B97_4BF1_9A6C_39C366EC8A20.
    Action start 12:46:20: SystemFolder.B9C9B0E8_8B97_4BF1_9A6C_39C366EC8A20.
    Action ended 12:46:20: SystemFolder.B9C9B0E8_8B97_4BF1_9A6C_39C366EC8A20. Return value 1.
    Action 12:46:20: ProgramFilesFolder.F7E800F2_E105_49B8_92E3_7402CAEA897A.
    Action start 12:46:20: ProgramFilesFolder.F7E800F2_E105_49B8_92E3_7402CAEA897A.
    Action ended 12:46:20: ProgramFilesFolder.F7E800F2_E105_49B8_92E3_7402CAEA897A. Return value 1.
    Action 12:46:20: SystemFolder.F7E800F2_E105_49B8_92E3_7402CAEA897A.
    Action start 12:46:20: SystemFolder.F7E800F2_E105_49B8_92E3_7402CAEA897A.
    Action ended 12:46:20: SystemFolder.F7E800F2_E105_49B8_92E3_7402CAEA897A. Return value 1.
    Action 12:46:20: WindowsFolder.48F17E76_FD07_4BE3_97CE_1B27523FD30B.
    Action start 12:46:20: WindowsFolder.48F17E76_FD07_4BE3_97CE_1B27523FD30B.
    Action ended 12:46:20: WindowsFolder.48F17E76_FD07_4BE3_97CE_1B27523FD30B. Return value 1.
    Action 12:46:20: ProgramFilesFolder.D95548A9_C14F_4B71_A49C_4A45E1721217.
    Action start 12:46:20: ProgramFilesFolder.D95548A9_C14F_4B71_A49C_4A45E1721217.
    Action ended 12:46:20: ProgramFilesFolder.D95548A9_C14F_4B71_A49C_4A45E1721217. Return value 1.
    Action 12:46:20: WindowsFolder.D95548A9_C14F_4B71_A49C_4A45E1721217.
    Action start 12:46:20: WindowsFolder.D95548A9_C14F_4B71_A49C_4A45E1721217.
    Action ended 12:46:20: WindowsFolder.D95548A9_C14F_4B71_A49C_4A45E1721217. Return value 1.
    Action 12:46:20: ProgramMenuFolder.D95548A9_C14F_4B71_A49C_4A45E1721217.
    Action start 12:46:20: ProgramMenuFolder.D95548A9_C14F_4B71_A49C_4A45E1721217.
    Action ended 12:46:20: ProgramMenuFolder.D95548A9_C14F_4B71_A49C_4A45E1721217. Return value 1.
    Action 12:46:20: ISSetAllUsers.
    Action start 12:46:20: ISSetAllUsers.
    1: InstallShield - ISSetAllUsers (Begin)
    1: Opening Database
    1: {155C87AB-DC29-4CFD-9653-3DB8A8961471} 4.1.9999.0 512
    1: {155C87AB-DC29-4CFD-9653-3DB8A8961471} 4.2.0000.0 2
    1: Closing Database
    1: InstallShield - ISSetAllUsers (End)
    Action ended 12:46:21: ISSetAllUsers. Return value 1.
    Action 12:46:21: CA_SET_LAUNCHONFINISH.
    Action start 12:46:21: CA_SET_LAUNCHONFINISH.
    Action ended 12:46:21: CA_SET_LAUNCHONFINISH. Return value 3.
    Action 12:46:21: SetupCompleteError.
    Action start 12:46:21: SetupCompleteError.
  3. philmie

    philmie New Member

    Aug 15, 2006
    Likes Received:
    OK well I finally found my answer after two days of searching! Apparently I had a non-Windows version of the mapi32.dll file in my system32 folder. I found an original mapi32.dll and everything installed just fine and now after I restart my computer everything should be all good and I can fully enjoy my Q. Here is the link I found incase anyone else comes across this problem:


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