Question about q's chronic power off problem?

[prophetx2]

I just received my Q 4 days ago and I've had 2 "random" power off. It's definitely attributed to the low power mode. Both times it rebooted, my battery was very very low. After topping off my battery every evening, I have not seen this issue and I run PDANet as well as numerous other software.

[geoff101]

Well, I have one bit of bad news following the registry edit. My Q locked up today and I had to remove the battery. It didn't lock up while the screen was dark. The screen was light. Perhaps the edit only works to prevent freezes while the screen is dark. I was somewhat disappointed that the freezing is still occurring.

yeah that reg edit will nly kick in if the screen is off...freezing while it's on, is another issue...have you kept an eye on any programs that are running in the background when this happens. Have you installed any 3rd party programs or anything screwey?

[geoff101]

You seem to keep overlooking the fact people are telling you TO COPY THE CAB FILE ONTO YOUR Q AND THEN RUN IT ON THE Q. (Open file manager on the Q, navigate to the folder you copied the cab file to and run it. It will then install total commander on the Q.)

exactly, if that's too tough, use the q's browser to navigate to the website where you got the total commander from, and download the .cab directly to it, it should prompt you to install it if you click on the link in the browser...until that happens, we really cant help you...

[cookgtsr]

My wife and I both have a Sprint Q. My wife's powers off 3 or 4 times a day. I was talking with my boss who has a Verizon Q and I asked him if He ever had that problem. He said it did that and he folded a piece of paper and put it between the battery and the door. He said the battery was loose. He said he never had that problem again. I told my wife that tonight. Keeping my fingers crossed!

[kvaughn]

hklm>drivers>builtin>ipm>low power mode....change the value to "0"

Thank you, sir! I am a new user and was about to return my Q until I found this. It hasn't locked up since I applied this fix. I had scoured every forum under the sun looking for a fix and had come to the conclusion that I had a defective phone until I stumbled upon this. Needless to say, I am loving my Q now that it is stable!

[donnykc]

i just did the value change. i hope it works like everybody says. i thought i just had a bum phone.sprint told me it was my battery. but im convinced this is probaly the problem. i'll post later results.

[donnykc]

i can report no more random shut downs.

[johnnymacq]

My wife and I both have a Sprint Q. My wife's powers off 3 or 4 times a day. I was talking with my boss who has a Verizon Q and I asked him if He ever had that problem. He said it did that and he folded a piece of paper and put it between the battery and the door. He said the battery was loose. He said he never had that problem again. I told my wife that tonight. Keeping my fingers crossed!

Interesting. I think I have the same issue with my extended battery. Q powers off a few times a day. Never when I have the regular battery in, though. I betcha the bigger battery is a wee bit loose.

[donnykc]

up i go...

[dude5280]

I did the hack. No problems for a couple of days and then it started rebooting or shutting down randomly - several times a day.