System Restore, or Software Restore

[Apex964]

I think files were deleted from my Windowns folder on my phone (thanks cousin Kevin) and now my phone is not working correctly. I need to know if there is a way to just re-download the 130 files that were in the system files off the internet off my computer becasue i can not access anything from the start button (guessing since files are missing). Can anyone help me?

[n99hockey]

master reset
turn off phone then turn back on and hold the center silver button
note: you will loose all data on phone...so back up!

-Sent from my Q

[Apex964]

is there any way to get my information off the phone? i dont know if the active sync took any of my contacts off the phone, thats my biggest need.

[rudeboy]

Originally Posted by Apex964

is there any way to get my information off the phone? i dont know if the active sync took any of my contacts off the phone, thats my biggest need.

do you have Outlook on the pc ? Active Sync can sync the contacts to it.. if not copy the pim.vol from the root to a save place (pc, storage card) & copy it back after the Master Reset, it contains the contacts and calender entries. copy and save all other stuff you put on it..

"thanks cousin Kevin" ?, you didn't smack him on the head ? :}

[08unlmtdx]

Originally Posted by rudeboy

do you have Outlook on the pc ? Active Sync can sync the contacts to it.. if not copy the pim.vol from the root to a save place (pc, storage card) & copy it back after the Master Reset, it contains the contacts and calender entries. copy and save all other stuff you put on it..

"thanks cousin Kevin" ?, you didn't smack him on the head ? :}

do what with the pim.vol??? I need to do this badly!!! I see it at the bottom of the first page of my file manager, but that seems too easy....

[n99hockey]

Originally Posted by 08unlmtdx

do what with the pim.vol??? I need to do this badly!!! I see it at the bottom of the first page of my file manager, but that seems too easy....

copy it to another folder on the Q then to the PC
then after the reset copy it back to any folder then back to the root directory and reboot the Q
you should be good to go

if it doesnt work DO NOT DELETE THE PIM.VOL FILE FROM THE PC UNTIL IT WORKS!

[QRichardQ]

Copy pim.vol from the root directory of your phone to your storage card or to your pc (or both). Restore your system. Copy pim.vol from the back-up back to the root directory of your phone. Reboot the phone and all of your contacts and calendar entries should be there.

Note, you cannot copy pim.vol with programs like Resco Explorer. You need to use the native file manager program that came in your phone.

[n99hockey]

Originally Posted by QRichardQ

Note, you cannot copy pim.vol with programs like Resco Explorer. You need to use the native file manager program that came in your phone.

why not????