Help: Changed Outlook Profile & Can't Synch

[thc1967]

I have my phone configured to synchronize calendar entries from my Outlook PST. This has worked flawlessly for the last 3 months.

Then I changed my Outlook configuration by adding a new PST and made it the default delivery location for Exchange. It's also the calendar location that I'd like to synchronize with. I used the same password for this PST as for the last one.

Now when I connect my phone, I get a synchronization error. The dialog box tells me:

"Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected. Please open Outlook using the appropriate profile."

Support Code: 8503001f



I'd very much like to keep the current Outlook profile. I use PSTs to organize my inbound email by date, and since it's now 2009, it's time for a new profile.

How do I make the phone synchronize with the new PST?

Thanks!

[fgandra]

thc,

try to delete your mobile on the activesync and re-detect it.

[n99hockey]

the Q will only sync with the main outlook file
any additional .pst files will not sync

[thc1967]

Originally Posted by fgandra

thc,

try to delete your mobile on the activesync and re-detect it.

That worked. Thanks!