Belay my last. I sent an email from my home/personal email but Cc'ed my work email. While I was waiting for a response at home, they responded to my work email.
Here is there response:
Hi,
Please install this:
www.jeyo.com/downloads/b/JME.WindowsMobile.Setup.2.5.rar
Key: 101280114390
Please delete the SMSExpress.exe file from your phones windows directory and reboot before reconnecting.
Let us know if this helps to resolve your problem.
-Jeyo Support
Unfortunately, I'm still having problems. I need to uninstall the app and then reinstall it and re-register it with a new key/reg code.