As much as I LOVE!!! my Q9h, I got sick and tired of using the Silver keypad. It was kinda hard to see in some lighting and in reading in a few other forums I was not alone. Now I really LOVE Crystal Talk but the Black version does not have it (the upgraded Silver one does). Since I did not want to get a black one without Crystal Talk I decided to go the other route and switch out the Silver/Chrome to a Black/Silver one and have the best of both worlds. Took about an hour of my time to swap it myself.
Don't laugh....New screen protectors coming soon....
IMHO, a better looking/working keypad....Crystal Talk...
Before with Silver/Chrome faceplate & keypad:








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