Connection Issues & Notification Sound

Scruffy · 02-04-2008, 12:41 PM

I am using the H700 and have 2 issues. The first is that the headset keeps connecting and then disconnecting on its own. My Q and the H700 are sitting side by side.

Second problem comes with the first. Every time it connects or disconnects I get a notification tone. I don't mind getting the tone so I know that I am having issues, but could use some volume control. I have searched and searched, but can't come up with the proper spot.

mike250rs · 02-04-2008, 12:46 PM

assuming you have good batteries in both devices...

do you have another BT device you can pair with?

Scruffy · 02-04-2008, 12:52 PM

I do have another BT (Pantronics) and do not have the same issue. Battery is fully charged in both the phone and BT.

mike250rs · 02-04-2008, 12:59 PM

That kinda points to the H700 as being the culprit.

Scruffy · 02-04-2008, 01:37 PM

I was thinking the same thing. This is the second H700. They replaced the first one and it didn't take care of the problem. Made me think it was the Q until I did a warranty replacement on the Q. Still having the same problem.

mike250rs · 02-04-2008, 01:48 PM

no telling how many were returned and just put back on the shelf

Scruffy · 02-04-2008, 03:12 PM

Good point. I brought my Plantronics in from the truck to test it in the same environment as the H700. Haven't had a drop yet. I may just give up and return the H700 for a different model.

I also figured out how to lower the volume on the notification that I was connecting and disconnecting. At least I can fix that issue.

ryant35 · 02-04-2008, 03:32 PM

My old Jabra had set used to dissconnect and reconnect all them time. I smashed it and bought an H700C and it works great. I've never had a disconnection problem. I have had a couple of times I turned on the BT during a call and it didn't connect, I turned it off and back on and it worked fine.

IMO you can't beat the headsets with a switch. It saves a ton of batteries on both devices.

mike250rs · 02-04-2008, 03:45 PM

the woman never had a problem with the one time she used hers. Last seen swirling around the bottomless pit she calls a purse.

I thinks you just got some bum devices

Scruffy · 02-05-2008, 07:12 PM

I have to agree. Tomorrow's chores include exchanging for a different model. One last question: every hear of interference causing problems? I have a co-worker using an H700 (same as mine) that sits about 10 feet away. Problematic?